PRE ORDER

Pre-Order Information

Thank you for purchasing a pre-order item with us. Please read the information below carefully to understand what to expect.

📦 What Is a Pre-Order?

Pre-order items are products that are not yet in stock and are being produced especially for this collection. These items are expected to arrive June–July 2026.
Please note: all dates provided are estimates only and may change due to factors outside of our control.

🛍️ Ordering Pre-Order Items

  • Pre-order items must be purchased separately from in-stock items.
    This helps avoid double shipping costs and delays.

  • Orders that contain both pre-order and in-stock items may experience delays or additional shipping charges.

⏳ Timeframes & Updates

  • The timeframe is an estimate only.

  • We will do our best to update this page monthly as information becomes available.

  • If there are no updates from our suppliers, there may be nothing new to share during that period.

  • Lack of updates does not mean your order has been forgotten — it simply means production or shipping timelines have not changed.

🚢 Shipping, Customs & Dispatch

Once your pre-order arrives into New Zealand, the following steps occur:

  1. Customs clearance

    • This process can take up to 10 business days, depending on workload and arrival timing.

    • Customs delays are outside of our control.

  2. Quality control checks

    • All items are inspected before dispatch.

  3. Dispatch

    • Orders are shipped by style and by order date, not all at once.

Tracking details will be emailed once your order has been dispatched.

❌ Cancellations

  • Cancellations are not accepted after 10 days from the date your pre-order is placed.

  • After this period, your order will already be in production with our manufacturer.

  • If needed, we are happy to discuss alternative options where possible.

🤍 Important Notes

  • Pre-order purchases require patience and understanding.

  • Delays can occur due to production, shipping, or customs.

  • By purchasing a pre-order item, you acknowledge and accept these conditions.

If you have any questions before placing your order, please contact us — we’re always happy to help.

Thank you for your support and for choosing to shop with us 🤍

Current updates 

📦 Pre-Order Arrival Update

All items in our Limited Edition Collection are currently available on pre-order.

BASIC POCKET HOODY CHOCOLATE 

BASIC POCKET HOODY WHITE 

BASIC POCKET HOODY BLUSH PINK

BASIC POCKET HOODY APPLE

BASIC POCKET HOODY HOT PINK 

BASIC POCKET HOODY ROYAL BLUE 

BASIC POCKET HOODY FOREST 

BASIC POCKET HOODY YELLOW

BASIC POCKET HOODY BABY BLUE 

TALIA HOODY LIMITED EDITION 

MAPLE HOODY LIMITED EDITION 

BASIC POCKET HOODY BLACK

C ACTIVE TIGHTS 

 

CURRENT STATUS- Production is finishing up DUE TO ARRIVE MID JUNE -JULY 


ESSENTIAL HOODY NAVY 
DAKOTA HOODY 
DEIGO HOODY 
ESSENTIAL HOODY MINT 
ESSENTIAL HOODY RUST 
ESSENTIAL HOODY INDIGO 
ZOE TIGHTS 
CURRENT STATUS - Estimated to arrive August/September 

📌 Please note:
Arrival dates are estimates and may be updated as production progresses. All updates will be reflected on this page.